- #Install carbonite on new computer registration#
- #Install carbonite on new computer for android#
- #Install carbonite on new computer pro#
EXCEPT: Most of these files are what are on the machine. I am now given two choices: I can recover all my old files to my new machine, which I do not need to do, or I can start a new backup, which will delete all my previous files in 30 days. Update: after 45 minutes, it finally finished. This is just said for what used to be such a good product.
#Install carbonite on new computer registration#
It has been stuck on “Connecting to the registration server” now for over 25 minutes. Clicked on the download button and then ran the installer. If this were my product, I would argue a very poor UI on both product and website. If I cannot figure it out, how does a non-technical person figure this out? No wonder the wait times are 86 minutes. Still says disabled.īut did you have to uninstall the app which is already on the computer first and reinstall? I guess I can try that.Īnd that “move” wants me to restore first before proceeding but I do not wan to restore, I just want to continue backing up on this new computer. Otherwise, hopefully Tyler or someone will have an idea or point you in the right direction. Click on the ‘Backup’ tab and there is an ‘Options’ pull down menu where you can ‘move my subscription’.
Hi had a similar issue when I used Apple’s Migration Assistant to move from my old Intel MacBook Air to my new MacBook Air M2. I cannot find anything like that in the settings.
#Install carbonite on new computer pro#
Perhaps it thinks this is a second computer and cannot be backed up since I do not have a Pro account?Īfter a search for an answer in the forum with no luck (I am amazed that no one else has had this issue!), can someone please tell me how I move my active subscription over to this new machine and off of the previous one? Other single systems like this have a deactivate option to reset the license so it can be reused. My account expires in 38 days, and is set to auto renew (although I am reconsidering that right now) so still active. I have formatted the old machine and gaven it to someone else, so no longer are running Carbonite on that machine. When Carbonite tries to run, it stays on “connecting” for a long time, finally saying " Your account has been disabled." I recently migrated my M1 Mac to an M2 Mac, migrating everything over to the new machine. Do the people at Carbonite support know abhor this? Anyway. We apologize for any inconvenience.” It seems there is ALWAYS an error on this site, and I can never get a question submitted for an answer. Please try again or contact us through chat or phone between the hours of 9:00am and 8:00pm ET (excluding U.S. I am going to ask this question here, because whenever I try and ask a question on Carbonite’s support page, I get a pop up that says, “Your case was unable to be submitted at this time due to an error.
#Install carbonite on new computer for android#
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